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I’m a Gordonvale local and have been since I was about three years old. I was originally born in Camperdown NSW, but my family decided it would be better to trade the city life for the beautiful sun of Far North Queensland.
After graduating from Gordonvale High School in 2014, I wasn’t quite sure what I wanted to do with myself, but in 2015 I started my career with Commonwealth Bank in Cairns and never looked back. I moved around the Cairns area working in multiple branches, until I decided I wanted a little bit more adventure and moved to Manchester, UK, for two years with my partner Sam.
I had an absolute ball leaving Australia for the first time in my life and travelling to 18 different countries in Europe, despite my last year there ending abruptly because of the pandemic. While living in the UK I worked at HSBC UK as a Universal Banker and a Business Loan Processor for Covid-19 relief funds. I loved my time there, but I am glad to be back in the tropics near family, friends, and my dog Moxxi.
I was finally able to return home in December 2020 and found that I wanted something more than working in a bank. I am very excited to be working with Astute, a local business with a genuine care for our customers and helping them reach their financial goals.
The staff in the Cairns office were amazing. The receptionist was the best I have ever encountered in a business and any staff that walked past us said hello. The entire office appears to be a very friendly, happy and vibrant workplace!
Astute are very professional & helpful. Would recommend these guys to anyone looking at refinancing or purchasing. Started with this team when they were in their little office, my how they have grown. Special thanks to Verena for all her help but all the staff are wonderful and great with the little ones as well J Thanks heaps.
We recently had an appointment with Astute to help us sort out our mortgage needs. From the moment we stepped into the building we were made to feel welcome. From Shae on the front desk to Damian during our appointment. Damian went above and beyond to help us with our needs, explaining things simply and offering further support. It all makes so much more sense when you have someone who knows what they’re talking about! Thank you so much.
We were recommended from friends to see Fei Chan to discuss buying investment property. He was very polite, friendly, sincere and honest. But most importantly, he has made it clearer for us on how to build our property portfolio for a better future. For that, I too highly recommend his service to others.
John and the team looked after us on many fronts from mortgage, superannuation and even life insurance. We even compared rates on our new vehicle lease and Astute came through better than any bank.
These guys definitely have the XFactor
I found every time I rang the office with a query the phone was answered promptly. Gus and his team stayed in contact at all times either by email or phone just to make sure I had complete understanding of the forms I was signing and the procedures they were taking to finalise the loan. I was never left wondering what happens next.
Morene Rumble helped my partner and I get our finances in order with a personal loan to start saving for a house. I would highly recommend Morene to everyone, she’s very easy to talk to, friendly and makes you feel very comfortable with any situation.
